FAQs

Whatever you need to know, find it here.


General Questions

  1. What services does Revenant Jets offer?

    • Revenant Jets provides private jet brokerage services, including on-demand charter flights, jet card memberships, and aircraft sales and acquisitions.

  2. How do I book a private jet with Revenant Jets?

    • You can book a jet by contacting us directly via phone, email, or our online booking platform. A dedicated agent will guide you through the process.

  3. Where is Revenant Jets located?

    • Revenant Jets operates globally with its primary office based in Tennessee, USA.

  4. Do you offer international flights?

    • Yes, Revenant Jets provides international charter services to major destinations worldwide.

Booking & Payment

  1. How far in advance should I book a flight?

    • We recommend booking at least 24 to 48 hours in advance. However, we can accommodate last-minute requests depending on availability.

  2. What payment methods are accepted?

    • We accept wire transfers, credit cards, and cryptocurrency. Customized payment arrangements can be made upon request.

  3. Are there any cancellation fees?

    • Cancellation policies vary based on the operator and aircraft type. Specific terms will be outlined during booking.

  4. Can I make changes to my booking?

    • Yes, changes can be made, subject to availability and the operator's terms. Contact your dedicated agent for assistance.

Aircraft & Safety

  1. What types of aircraft are available?

    • Revenant Jets offers a wide range of aircraft, including light jets, midsize jets, heavy jets, and ultra-long-range jets.

  2. Are the aircraft safe?

    • All aircraft are maintained to the highest safety standards and comply with FAA and international aviation regulations.

  3. Can I choose the specific aircraft I want?

    • Absolutely. Based on your preferences and trip requirements, we will provide options for you to select from.

  4. Do the jets have Wi-Fi and in-flight entertainment?

    • Most of our fleet is equipped with Wi-Fi and in-flight entertainment. Details are provided during the booking process.

Travel & Logistics

  1. Can I bring pets on board?

    • Yes, pets are welcome on most of our charters. Please inform us during booking to ensure proper arrangements are made.

  2. What documentation do I need to fly?

    • A valid passport for international flights and a government-issued ID for domestic flights. Additional documentation may be required based on the destination.

  3. Can I bring extra luggage or special cargo?

    • Yes, but please inform us ahead of time so we can ensure the aircraft can accommodate your needs.

  4. Can you arrange ground transportation and catering?

    • Absolutely. Revenant Jets can coordinate luxury ground transportation, in-flight catering, and more.

Membership & Loyalty

  1. Do you offer jet card memberships?

    • Yes, Revenant Jets offers a Jet Card program that provides exclusive benefits and fixed hourly rates.

  2. What are the benefits of becoming a Jet Card member?

    • Jet Card members enjoy priority booking, discounted rates, no repositioning fees, and 24/7 concierge support.

  3. Is there a loyalty program?

    • We are currently developing a loyalty program that will reward frequent flyers with exclusive perks.

Contact & Support

  1. How can I contact Revenant Jets?

    • You can reach us 24/7 by phone, email, or through our online contact form. A dedicated agent is always available to assist you.

  2. What happens if I have an issue during my flight?

    • Our dedicated team is available 24/7 to resolve any issues and ensure your travel experience is seamless.

  3. Can I book flights for someone else?

    • Yes, you can book flights for family, friends, or business associates with proper authorization.