Safety & standards

Safety is not a marketing line. It's the product.

We're a charter broker, not an operator. What that means in practice: every trip is flown, sailed, driven, or staffed by a third party — and our entire job is to decide which third parties we're willing to put our clients on. These are the standards we hold them to.

Aviation

Only Part 135 operators, third-party rated

We arrange aircraft only with FAA Part 135 (or foreign CAA equivalent) certificated operators in good standing, with a preference for operators carrying an independent safety rating: ARGUS Gold Plus or Platinum, Wyvern Wingman, or IS-BAO Stage II / III.

Yachting

Commercially coded, fully crewed, fully insured

We charter only commercially coded vessels — MCA LY3 / REG code or equivalent — under MYBA-standard contracts, with STCW-certificated crews, current P&I cover, and confirmed flag-state compliance.

Ground

Commercial livery, screened chauffeurs

Every ground operator we dispatch holds commercial livery authority, a commercial auto liability policy, and drivers who have cleared MVR and criminal background checks. Protection-trained chauffeurs on request.

Villas

Inspected properties, vetted staff

Residences are either inspected by our team or managed by an on-site property manager we've worked with before. Staff are introduced by name, with credentials confirmed before your arrival.

Aviation standards

The minimums we hold flight operators to.

Chartering a jet is a flight-department decision. We vet every operator against the same checklist a corporate flight department would — and we walk away from the ones that can't clear it.

Operator certification

Current FAA Part 135 Air Carrier Certificate (or foreign CAA equivalent) with no open enforcement action. Operating specifications on file and matching the aircraft category.

Independent safety audit

Preference for operators carrying ARGUS Gold Plus / Platinum, Wyvern Wingman, or IS-BAO Stage II / III accreditation — third-party audits of maintenance, training, and safety management systems.

Insurance minimums

Commercial aviation liability cover appropriate to the aircraft. For light-to-midsize charter we look for $50M combined single limit; for super-midsize through ultra long-range, $100M+ is our working floor.

Crew qualifications

PIC holds an ATP with a current type rating, minimum 2,500 total hours and 500 in type. SIC holds a commercial certificate, type rating, and recency per FAR 135.293 / 135.297. Annual simulator recurrent at FlightSafety, CAE, or FSI.

Aircraft airworthiness

Current airworthiness certificate, manufacturer-recommended maintenance program, no deferred items outside MEL tolerance. Logbook review available on request for bespoke or long-duration charters.

Drug & alcohol program

Operator maintains a DOT-compliant anti-drug and alcohol misuse prevention program under 14 CFR Part 120.

Duty and rest compliance

Crew duty, flight time, and rest computed under FAR 135.267 (and, where applicable, Part 117). We will not ask an operator to stretch a duty day beyond regulation for convenience.

Yacht standards

Only commercially coded vessels, under recognized contracts.

Commercial coding

Vessels coded for commercial charter under MCA Large Yacht Code (LY2 / LY3), Red Ensign Group REG code, or equivalent flag-state commercial certification.

Crew credentials

Captain holds the class of ticket appropriate to the vessel (MCA 3000GT / 500GT / 200GT / Master Yacht <200GT). All crew hold STCW basic safety training, with engineers and interior crew credentialed to their roles.

Safety management

Vessels above 500 GT operated under ISM Code (Safety Management System) and ISPS Code where applicable.

Insurance

Hull & machinery cover, plus P&I liability cover through a recognized mutual (International Group) or equivalent fixed-premium underwriter. Certificates available on request.

Contract standard

MYBA or MYBA-equivalent charter agreement, with APA (Advance Provisioning Allowance) held and reconciled to receipts.

Ground standards

Commercial authority, screened drivers, current insurance.

Commercial livery authority

Operator holds the local livery license or TNC authority required in the jurisdiction of service, with vehicles inspected and tagged for commercial use.

Commercial auto liability

Minimum commercial auto liability cover of $1.5M per occurrence for sedans and SUVs; higher limits for Sprinters, armored vehicles, and motorcades.

Chauffeur screening

Motor Vehicle Records pulled within 12 months. Seven-year criminal background check clear. Drug and alcohol testing in compliance with local regulation.

Protection-trained drivers

On request, protection-trained chauffeurs with executive protection (EP) or security driving credentials — ex-law-enforcement or ex-military backgrounds common.

Villa standards

Inspected homes, vetted staff, legal inventory.

Property inspection

Residences are inspected by our team or by an on-site property manager with a working relationship to the house. We do not book listings sight-unseen from open marketplaces.

Staff credentialing

Chefs, housekeepers, drivers, and childcare are introduced by name. Sensitive roles (security, childcare) are vetted with references and certifications confirmed.

Local compliance

Properties hold the short-term rental permits, occupancy certificates, and local tax registrations required in their jurisdiction. We do not knowingly book non-compliant inventory.

Contingency

When something moves, we're already moving.

Mechanical, weather, and crew-duty contingencies

For every booking we identify a contingency path before dispatch — an alternate tail, an alternate routing, or a repositioning. If a mechanical delay, weather event, or crew duty issue grounds your aircraft, a replacement is sourced and ground / catering / hotels rebuilt silently.

AOG (aircraft-on-ground) recovery

A 24/7 on-call desk for urgent reroutes. We hold operator relationships across the US, Europe, and the Middle East specifically for recovery missions — getting a client off a broken airplane and onto the next available aircraft within a window measured in hours.

Medical and security escalations

For medical emergencies we coordinate with air ambulance operators, on-trip medical assistance providers, and destination hospitals. For security events we escalate to trusted protective-services partners and diplomatic resources.

Data & discretion

What we keep. What we never share.

Trip details travel only as far as they need to. Passenger manifests go to the operator. Dietary notes go to the chef. Arrival schedules go to the chauffeur. Nothing else travels with them.

Client data is stored under access controls scoped to the specialists working your trip. We do not resell, rent, license, or share client information with marketing partners, and we sign NDAs on request — mutual or one-way.

See the privacy policy for the full scope of data we collect and how long we retain it.

What you can verify

Ask us for the paperwork. We'll send it.

The answers to the questions below apply to every booking. A specialist will share specific documents — certificates, ratings, COIs — before you fund a trip.

Can I see the operator's FAA certificate and safety rating?

Yes. Before any booking is finalized we share the operating certificate number, the operator name, and the current third-party safety audit (ARGUS / Wyvern / IS-BAO) status. All three ratings are independently verifiable.

Can I see insurance certificates?

Yes. Aviation, yacht, and ground operators provide Certificates of Insurance on request. For aviation, we can arrange to have the client or the client's entity named as an additional insured where the policy permits.

How do I verify Revenant itself?

Revenant Collective, LLC is a US limited liability company operating as a charter broker under DOT 14 CFR Part 295. We hold commercial general liability and professional liability insurance appropriate to brokerage services. We are not an aircraft operator, an FBO, or a Part 121/135 certificate holder.

How are client payments and funds handled?

Flight charters are contracted between the client (or the client's entity) and the operator; Revenant's brokerage fee is line-itemed separately. Client funds for flight operations are not commingled with operating funds. Escrow or direct-to-operator remittance is available on request.

What happens if something goes wrong during a trip?

A named specialist stays reachable for the duration of every trip, with a 24/7 on-call line for urgent events. If the issue affects safety, we escalate immediately to the operator and to any applicable authority (FAA, NTSB, flag state, local authorities) and coordinate the client's response with counsel if needed.

Do you share client information with third parties?

Only the minimum information required to operate the trip — passenger manifests with operators, ground companies, and villas. We do not sell or share client data for marketing, and we sign NDAs on request. Our privacy policy sets out the full scope.

Revenant Collective, LLC is a charter broker as defined by DOT 14 CFR Part 295. All aircraft are operated by FAA Part 135 or Part 121 operators, or foreign CAA equivalent. All yachts are operated by the vessel's owner or management company under their own flag-state certification. Ground services are provided by independently licensed and insured chauffeur operators. Villa services are provided by the property's owner or management company. Revenant does not operate aircraft, vessels, vehicles, or residences.

Begin a journey

The next question is usually the right one.

Ask a specialist anything you'd like verified before you book. Ratings, certificates, credentials, references. We'll share them.